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Tag: Web Menu

Getting the Most from Your Restaurant Website

by admin on Jul.18, 2009, under General

If you run a dining establishment, you probably already have your own website. However, have you ever considered whether you are you taking advantage of it to its full potential? Consider some of these ideas, if you don’t already have them in place.

Make certain that your advertising works together: The online world is rather inexpensive once you have your website planned, built and published. Therefore, it is a good idea to use your other, more expensive, forms of advertising in a way that complements your restaurant’s website. Feature your web address in all of your radio, television and print ads. Make sure that the website address is also added to your business cards. Think how much your website can say about your dining establishment when you compare it to a thirty second TV ad, a quarter page in the newspaper or even a massive billboard.

Menu display: Be sure to include your full menu, and update it online whenever it changes in the restaurant. Make sure the design makes it easy to update with your daily specials. The design should also reflect the style of the dining experience. If you operate a diner, don’t use a formal looking background on your menu page. On the other hand, if your restaurant is known for an elegant setting, the appearance of your web menu should reflect that.

Display attractive images: Pictures of the food are fine for cookbooks and frozen dinner boxes, but you want your food to sell itself as your guests eat it. To attract the eyes of your website visitors, you need to show real human beings enjoying their meals and the dining experience. Be certain that the images show all of the kinds of people you want as customers, reflecting the racial, ethnic and social diversity of your community.

Build an email address database: Request the email addresses of people visiting your web pages and allow your customers in your restaurant to add their primary email contact information as they pay. Use regular email marketing to announce new menu items, offer special coupons or other enticements. You might email a secret word of the week. If they whisper that word to their waitress they receive a free dessert with their dinner or a courtesy visit from the chef.

By all means encourage and display testimonials: While a great restaurant review from the local newspaper{ or local magazine} is wonderful, most folks like to see what non-journalists have to say. You may choose to put these on a separate page, but additionally intersperse a few of the more literate comments on each page of your site.

All service providers need repeat customers. To encourage them to return, you want them to feel a connection with you. Knowing how to use your service business Internet presence can take you a long way in developing that relationship with your diners.

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